ETN Terminals & Ticket Offices
Find ETN bus terminals and ticket offices across Mexico with our complete location guide. With more than 70 terminals serving 23 states, ETN Turistar makes buying bus tickets easy, whether you are in Mexico City, Guadalajara, Monterrey, or smaller cities throughout the country.
You can also buy tickets online, with our app, at OXXO stores, or through travel agencies. ETN terminals have ticket counters, comfortable waiting areas, and friendly staff. Some locations even offer VIP lounges. Many terminals are close to city centers, tourist spots, and airports. Use the finder below to locate your nearest terminal or book online.
Major ETN Terminal Locations
Mexico City, Guadalajara, Monterrey, and other cities.
Where to Buy ETN Bus Tickets
There are several easy ways to buy ETN bus tickets.
ETN Terminals (70+ Locations)
- Ticket counters with staff assistance
- Visual seat selection
- Same-day and advance purchase
- Cash and card payments accepted
- VIP lounges (select terminals)
- Restrooms and waiting areas
- Route information and schedules
Online (Recommended)
- Website: etn.com.mx/english
- 24/7 booking availability
- International credit cards accepted
- Digital tickets to email instantly
- Best seat selection with visual map
- Book from anywhere in the world
Mobile App
- ETN Turistar app (iOS/Android)
- Easy mobile booking
- Exclusive app promotions
- Ticket management
- Real-time updates
OXXO Stores & Agencies
- Purchase printed tickets at any OXXO
- Convenient locations nationwide
- Travel agencies
- PriceTravel, BestDay platforms
- Affiliated sales points
- Contact Center 800-8000-386
How to Find Your Nearest ETN Terminal
Terminal Accessibility
Public Transportation:
- Metro/subway connections (Mexico City, Monterrey, Guadalajara)
- Local bus routes to terminals
- Affordable and reliable
Taxi & Ride-Share:
- Uber and taxis are available at all terminals
- Official taxi stands inside terminals
- Fixed-rate taxis are available to city centers
From Airports:
- Direct airport shuttle services
- Taxi connections. About 30 to 60 minutes to the terminals
- Some terminals offer routes that pick up passengers from the airport
Terminal Amenities
- Ticket counters with English-speaking staff (major terminals)
- Restrooms and waiting areas
- Food courts and cafeterias
- ATMs and convenience stores
- Free WiFi (select locations)
- Luggage storage (some terminals)
- VIP lounges (Mexico City, Guadalajara, Monterrey)
By City & Popular Destinations
Use our interactive map or search by city name to find the nearest ETN terminal. Many terminals offer direct connections to/from major airports and are near historic centers and tourist zones.
Terminal Travel Tips
Follow these guidelines to make your arrival, boarding and journey as smooth as possible.
01 Arrival Time
- Arrive 30 minutes before departure
- 45 minutes for holidays and weekends
- 1 hour for first-time terminal visits
02 What to Bring
- Valid photo ID (passport for international visitors)
- Ticket (printed or digital on phone)
- Luggage within limits (25kg checked)
03 At the Terminal
- Go to the ETN ticket counter or boarding area.
- Check in luggage if needed and locate your platform number
- Show ticket and ID and board when announced
04 Terminal Services
- Information desks for route questions
- Platform announcements (Spanish/English at major terminals)
- Security screening before boarding
- Accessible facilities for disabled passengers
FAQ - Terminal Locations
Where is the main ETN terminal in Mexico City?
The main terminal is Terminal del Norte, located at Eje Central Lázaro Cárdenas 4907. You can get there using Metro Line 5 at the Autobuses del Norte station.
Can I buy tickets at any terminal?
Yes, you can buy tickets at any of the 70+ ETN terminals for any destination, as long as seats are available.
Are terminals open 24 hours?
Most major terminals are open 24 hours a day, but smaller terminals might have shorter hours. Please check the hours for your specific location.
Can I store luggage at terminals?
Some larger terminals have luggage storage services. You can ask for details at the information desk.
Is there food at terminals?
Yes, major terminals have food courts, cafeterias, and convenience stores available.
Are terminals safe?
Yes, ETN terminals have security staff and monitoring systems to help keep you safe.
Can I exchange tickets at any terminal?
Yes, you can exchange tickets at any ETN ticket counter if seats are available. Just bring your booking reference with you.
Contact Information
For questions about a specific terminal, please call our main customer service number. We can provide details about hours and available services.
Phone Support
- Customer Service: 800-8000-386
- International: +52 800-8000-386
- 24/7 Support in Spanish & English
Online Support
- Website: etn.com.mx/english
- Live Chat: Available on website
- Social Media: Facebook, Twitter, Instagram
Ready to buy your tickets?
Find your nearest location or book instantly online.
- 70+ terminals across Mexico
- Buy online or at terminals
- Multiple purchase options
- Digital tickets - buy now