Pay at OXXO

The generated reference is not proof of payment; therefore, it cannot be used as a valid ticket for travel.

For references generated by the system for Early Traveler operations, the customer will have 24 hours to complete the corresponding payment.

• Payment for reservations without the Full Fare option must be completed up to 24 hours before the bus departure.

• For reservations that include Early Traveler operations and Full Fare options, the customer will have 24 hours to complete the payment. Reservations without Full Fare must be paid at least 24 hours before departure.

Early Traveler fares are personal and non-transferable. To validate them, the customer must present an official ID before boarding the bus. If this requirement is not met, the Full Fare must be paid.

Customers may change travel segments, service class, date, and departure time. For Early Traveler fares, passenger name changes are not allowed, and the customer must pay the fare difference based on the current ticket office rate at the time of travel.

Reservation payments can be made at any OXXO store by presenting the printed payment reference at the cashier to confirm the ticket. Payments will only be accepted during the store’s service hours.

Payments are accepted in cash only and must be made in a single transaction.

Once the payment has been completed, the system will automatically send the travel confirmation and boarding pass to the email address provided during the registration process.

If you have any questions or require assistance regarding the service or your reservation reference number, please contact 800 8000 386 where one of our representatives will assist you.

Referenced payments are NON-CANCELLABLE AND NON-REFUNDABLE.

Referenced payments are NON-CANCELLABLE AND NON-REFUNDABLE.